6/10 Hyvä
16. tammikuuta 2023
Mixed emotions, 1st day good, terrible check out.
The 1st day was awesome the front desk was understands what was happening we just had a loss and was struggling ourselves the reservation was for 2 but had to be 3 because of the loss of a mother and a wife. She did not charge us extra which we thank God for because we are struggling. The next morning was a little bit different the air conditioning in our room will not change to cold what is your freezing we couldn't figure out how to get it to hot, it started finally as we were leaving to go, wash our face and take a shower and only got freezing water. No shower. I when fronted desk ask for help.
They said they would send a maintenance man to come help me no one came I know it was 7 AM but we had a long day ahead of us and really needed a showers and to have no help at all come was a slap in the face.
May have to come back out in July because my man races.
Was thinking of staying here but with this kind of service, no thank. Hot water even when you ask for help and don't get any we checked out at 9am, 3 hrs from asking HELP. No 1 even cared this is wrong I don't care that you don't understand but I'm a Very disappointed I will not be staying here again. Even if they are remodeled there is no dishes in there do you even cook on the microwave works but nothing else.
Amy
Amy, 1 yön matka perheen kanssa
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