The staff in this hotel is amazing, they help you with anything you need, we requested to change the room and they showed us 2 options the following day. The manager Christine was on top of things all the time, approachable and a really nice person, the staff serving the breakfast always with a smile and ready to help you. You can request bottles of water at the front desk and there is a free tea/ coffee station all day (if it is empty just advise them and they will take care of it). The breakfast has multiple options, we had a vegetarian person in our party and he had always different choices, they even had some breakfast boxes to go in front of the elevators, really convenient. The dining area is small so we took our food to the room, if you want to avoid the elevator crowds take the breakfast first thing in the morning. I will definitely stay there again. Late night food recommendation, go-to Joe's Pizza, Fulton Street, open until 3 AM, best pizza in town