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Crowne Plaza Istanbul Florya, an IHG Hotel

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Istanbul Aquarium

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Istanbul Florya, an IHG Hotel

Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas
Point of interest
Point of interest
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Seasonal outdoor pool
  • Children's pool
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is $132
includes taxes & fees
$118 per night
Jan 11 - Jan 12, 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Sea View (Side Sea View)

Premium Room, 1 King Bed with Sofa bed, Sea View (Side Sea View) | Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed with Sofa bed, Sea View (Side Sea View)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 312 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Sea View

Beach/ocean view

Junior Suite, 1 King Bed with Sofa bed, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 441 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Sea View

Beach/ocean view

Junior Suite, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Multiple Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Terrace, Sea View

Junior Suite, 1 King Bed, Terrace, Sea View | Garden view

Junior Suite, 1 King Bed, Terrace, Sea View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Sea View (Side Sea View)

Premium Room, Multiple Beds, Sea View (Side Sea View) | Premium bedding, down comforters, minibar, in-room safe

Premium Room, Multiple Beds, Sea View (Side Sea View)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 312 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Pool Access

Junior Suite, 1 King Bed, Pool Access | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Pool Access

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 969 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

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The price is $105
includes taxes & fees
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Dec 20 - Dec 21
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About the neighborhood

Map
Yesilkoy Halkali Caddesi No: 95, Senlikkoy Mahellesi Florya, Istanbul, 34153

What's nearby

  • Istanbul Aquarium - 3 min walk
  • Aqua Florya Shopping and Life Center - 3 min walk
  • Florya Beach - 12 min walk
  • Istanbul Aydın University - 5 min drive
  • CNR Expo Center - 8 min drive

Getting around

  • Istanbul Airport (IST) - 47 min drive
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 64 min drive
  • Istanbul Menekse Station - 4 min drive
  • Istanbul Yesilkoy Station - 4 min drive
  • Istanbul Florya Station - 22 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Big Chefs - ‬12 min walk
  • ‪Pelit - ‬5 min walk
  • ‪Tchibo - ‬5 min walk
  • ‪Emirgan Sütiş - ‬4 min walk

About this property

Crowne Plaza Istanbul Florya, an IHG Hotel

Crowne Plaza Istanbul Florya, an IHG Hotel puts you within a 15-minute drive of Mall of Istanbul. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or reflexology, and Salamina, one of 2 restaurants, serves international cuisine and is open for breakfast. An indoor pool, a poolside bar, and a health club are other highlights at this luxurious hotel. Fellow travelers love the helpful staff.

Languages

English, Turkish

At a glance

Hotel size

  • 306 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property offers airport shuttle pickup service (surcharge) from Istanbul Airport and Sabiha Gokcen Airport.
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 11 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms

Parking

  • Secured covered onsite valet parking (TRY 320 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Grocery/convenience store
  • Children's menu
  • Outlet covers

What to do

  • Shopping
  • Pool table
  • Beach nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • 6 meeting rooms
  • Computer station
  • Conference center (9881 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lockers available
  • Banquet hall
  • Reception hall
  • Walkway to water
  • Mediterranean architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 1
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 1
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Sign language-capable staff
  • Handrails in stairways
  • Stairway handrail height (inches): 1
  • Front entrance ramp
  • Wheelchairs available on site
  • Visual fire alarm

Room amenities

Be entertained

  • IPod docking station
  • 40-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Livera Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Salamina - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast only.
Atrox - Overlooking the ocean and pool, this bar specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Atrox - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately TRY 1100 for adults and TRY 550 for children
  • Airport shuttle service is offered for an extra charge of TRY 3800 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for TRY 1300.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of TRY 2000 per pet, per night

Parking

  • Covered valet parking costs TRY 320 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 8:00 PM
  • The seasonal pool is open from June to September
  • Guests under 5 years old are not allowed in the swimming pool, and guests under 5 years old are only allowed in the swimming pool with adult supervision
  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 750.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 15410

Also known as

Crowne Plaza Istanbul Florya Hotel
Crowne Plaza Florya Hotel
Crowne Plaza Istanbul Florya
Crowne Plaza Florya
Crowne Plaza Istanbul Florya
Crowne Plaza Istanbul Florya, an IHG Hotel Hotel
Crowne Plaza Istanbul Florya, an IHG Hotel Istanbul
Crowne Plaza Istanbul Florya, an IHG Hotel Hotel Istanbul

Frequently asked questions

Does Crowne Plaza Istanbul Florya, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Istanbul Florya, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Istanbul Florya, an IHG Hotel?
Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 7:30 AM to 8:00 PM.
Are pets allowed at Crowne Plaza Istanbul Florya, an IHG Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 11 lbs per pet. There's a charge of TRY 2000 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Crowne Plaza Istanbul Florya, an IHG Hotel?
Yes. Valet parking costs TRY 320 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Crowne Plaza Istanbul Florya, an IHG Hotel?
Yes, an airport shuttle is available. The charge is TRY 3800 per vehicle one-way.
What are the check-in and check-out times at Crowne Plaza Istanbul Florya, an IHG Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Crowne Plaza Istanbul Florya, an IHG Hotel and nearby?
Have fun with nearby activities like cycling and hiking. Indulge in a treatment at the spa and soothe your senses in the spa tub. Crowne Plaza Istanbul Florya, an IHG Hotel also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Crowne Plaza Istanbul Florya, an IHG Hotel?
Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
What's the area around Crowne Plaza Istanbul Florya, an IHG Hotel like?
Crowne Plaza Istanbul Florya, an IHG Hotel is located on the Strip in Bakırköy, a short 12-minute walk from Florya Beach and 3 minutes' walk from Aqua Florya Shopping and Life Center.

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Khaled, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

business trip
Lovely stay. It's a perfect hotel in a great position. Staff and service as always top-class
vanessa, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Hamid, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cherie, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Disrespectful Hotel or Staff
Crown Plaza Florya is one of our favorite hotel that we enjoy staying in Istanbul. There is one thing I would like to bring forward that we are not happy and we don't find it polite that reception is running a mini bar check during check-out specifically to Turkish customers. Foreigners who are processed before us during check-out have only been asked about their mini bar usage and no checks have been run. They have only been told "goodbye", that's it. It is completely non-sense, shameful that we (as turkish passport holders) have been gone through this unpolite check while staying in a hotel costs 200$-300$ per night and such a huge brand, this hotel, assuming that we wil runaway without paying whatever we spent from mini bar. This is an extremely shameful and disrespectful application.
Sencer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Trevor, 2-night trip
Verified Hotels.com guest review

2/10 Poor

David, 7-night trip
Verified Expedia guest review

2/10 Poor

My wife and I stayed at the Crowne Plaza Istanbul-Florya for five nights starting on August 30th, and unfortunately, it didn't live up to our expectations. From the moment we checked in, things started poorly when the staff refused our request for an upper-floor room and wouldn't credit our IHG account the points for the stay because we made our reservation through Expedia. The room we were assigned was damp and smelled musty, like a wet basement. To make matters worse, the AC broke down twice during our visit. The location by the sea is one of the few positives, as it's perfect for taking a stroll and enjoying beautiful Istanbul sunsets. There's also a nearby upscale mall with plenty of shops and restaurants offering both Turkish and international cuisines. While the location is great, the overall experience could have been much better with better service and a more comfortable room.
Nabeil, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Fey, 4-night trip
Verified Expedia guest review

8/10 Very Good

This hotel has a great pool and gym. Perfect place to relax after spending some time exploring Istanbul. It’s also right next door to a mall which provided a lot of entertainment (shopping, aquarium, movies, etc). While the buffet breakfast is quite expensive, it’s expected for such a hotel. You can avoid it by just walking over to one of the many cafes in the mall. Overall, a quiet, clean and enjoyable hotel to stay in.
Semra, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was amazing and faultless, the staff were great, and the accommodations were exemplary. The only concern was during our last night at the hotel, there was a wedding that lasted till 1-ish am, and it was loud, and everything can be heard from our room; from the dancing to the music. It is understandable that there will be weddings in that location, as it is a beautiful location, it’s just that it is a bit difficult to sleep, especially if you have a sick person or a young child. But other than that concern, it was a lovely and impeccable stay. Will definitely be staying again in the future. And I would like to thank everyone for such an amazing week.
Ali, 7-night family trip
Verified Expedia guest review

6/10 Good

Main complaint was the cleanliness, or rather lack of it. Everywhere you looked, everything was dirty, poorly cleaned, looked like housekeeping did quick dusting of things, but everything was really dirty.
Alex, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Farhad, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel was clean and in a really nice area. Surrounded by a mall that also had supermarket in it . Had a nice bordwalk nice to walk at night felt really safe and surrounded by restaurants
Noor, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good
Mohamed, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Natalia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service
Sinan, 4-night romance trip
Verified Expedia guest review

2/10 Poor

Uncomfortable tourist trap. NOT worth the money.
I chose this hotel for recovery after a surgery, hoping its location away from the city center will provide calm and comfortable environment and deeply regret this choice due to the following reasons. The room was very hot, so you had to run a very noisy air conditioning system all the time, which blew the icy air directly on you, instead of equally dispersing it in the room. This created another problem of the om beeing too The room was quite small already, and a sofa bed took the rest of available space, making the room very crowded. Breakfast. The hotel charged $25 for breakfast per person per day, which is very basic and definitely not worth the price, but they wouldn't give me a better rate, even though I stayed there for almost a week. There were three wedding events on Friday, Saturday, and Sunday with loud music until about midnight. Smell. The strong scent of a synthetic air freshener blowing through the air system was apalling and overwhelming. The parfumed chemicals contain propellants which are toxic to humans. This isn't an environmental-friendly choice. This hotel is not for the westerners who are accustomed to a decent customer service. Considering this is an international chain, most front desk/breakfast staff's English is not sufficient to understand/respond to your requests in a courteous manner.
Inna, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

This is maybe our 6th time in the hotel. We love the location, the view and the service. They gave us 2 rooms far from each other first night but then changed it to be near which was our request.
Adnan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice
Natalie, 5-night trip
Verified Expedia guest review

10/10 Exceptional

MOHAMMED, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice
Wasfi Al, 3-night romance trip
Verified Expedia guest review

6/10 Good

Not very kid friendly. Good location for access to public transport.
Emre, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

From start to finish it was a lovely stay, saff are very friendly and helpful.
Olivia, 4-night romance trip
Verified Expedia guest review