6/10 Hyvä
19. kesäkuuta 2019
The check in fast and good.
Had a problem with the room card since I had to activate it each time when I wanted to enter my room because of the card reader problem on the 10th floor.
I have ordered transfer from the reservation department and received the confirmation email. However, there was no body waiting for me.
I have found the transfer company at the arrival hall and they have checked their reservation system, they could not find my name. Moreover, the transfer fee 60€ which is very high when you compare to the regular taxi fee which costs less than 20€.This was a big failure on behalf of the reservation department.
Suha
Suha, 3 yön liikematka
Tarkistettu Hotels.com-asiakasarvostelu