6/10 Hyvä
30. tammikuuta 2020
Terrible service, bad service attitude.
Extremely small boxy room, window towards the ventilation ducts. Like a prison cell. The worst though was the reception's attitude about my complaint of extremely slow wifi, that kept constantly dropping me out of network and required a new sign in. When I went to the reception to complain, they didn't understand much English or any other language than Turkish and when I was finally able to explain the problem for me, they took my phone out of my hand without asking and started to mess with the settings. They were also very rude, loud and aggressive in behavior. Then some kind of manager arrived and with his bad English showed his phone and his Speedtest results explaining to me, that the fault is on my phone. Well, it's not. I'm an IT pro, and their network is just wrongly configured. So if you need to work there online, stay away. You will not get any help from them. I didn't experience any of that in other hotels in Istanbul.
PETRI
PETRI, 2 yön liikematka
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