The Beach is amazing, nestled in a cove giving gentle waves for toddlers to enjoy the ocean and the kids can easily see fish too.
We enjoyed all the walking trails throughout the large property, without having other people on your heels. Lots of wildlife and birds to see too.
Food was amazing, lots of options and great quality. Staff was great throughout the property too, all were very kind to our kids.
The Bad
-Booked a king bed, got two doubles instead.
-Slept without Bed duvets for 9 out of the 10 nights.
-The tub in our room only put out hot water, had to pail in cold water from the sink with the ice bucket so our kids could have baths.
-There is no way to physically lock the room door from the inside.
-2 Liters of drinking water per day is not enough for my family of 5. Wished they had a simple tap anywhere on the resort so we could get more drinking water when needed. Assistant Manager instructed to buy water from the convince store. We did manage to get the hotel manager to approve 5 litres of bottle water for us, but that only lasted for 2 days.
-Bottled water is not provided on your last day either.
-We did manage to get a 2 hour extension for check out, however they still went into our room while we were enjoying our last hours at the beach and removed our bags at the regular scheduled checkout time, and then we were locked out of room too, despite being told we had a 2 hour extension for check out. Not a single apology from the front desk.