6/10 Hyvä
3. maaliskuuta 2025
Don’t work in service if you don’t like people
The hotel itself is nice and updated. Comfortable bed, and spacious. But, the front desk employees working at night were extremely rude to me when I asked about ordering food. They were both very condescending with their tone. There is no microwave in the room and menus for their restaurant everywhere, so we decided to see what it was about. It says you can order til midnight so I went down around 10:50 to ask. The lady behind the counter said “nah, kitchen closed. There’s an app it’s called DoorDash and they bring food. Download it” it’s 2025 and everyone knows what DoorDash is… the other employee then stated that everyone should be aware they closed the kitchen, but if I was I wouldn’t have wasted my time to be talked down to like a child. Terrible terrible customer service and I heard them disrespecting me as I walked away. I will NEVER stay at a Hyatt again.
Tarkistettu asiakas
1 yön matka
Tarkistettu Hotels.com-asiakasarvostelu