We we not told that valet parking was required, then we were informed that they charge $40/day plus tax, after they took our keys. Upon check-in, we were advised they charge $25/day "Urban Destination Charge" then you are billed even if the services are not requested. The evening reception was extremely disappointing, very limited drink options, the hors d'oeuvres were veggies, cheese, and nacho chips. For the breakfast, there was no juice available at all.
For the most part the staff was pleasant and helpful, but one or two acted as if they could not be bothered with our concerns.
The room smelled musty and one of the remotes for the tv did not work properly. The bathroom was "ok" clean. The hot water did not get hot if a lot of people were showering.
Tipping was highly encouraged based on the QR codes placed all over the room and lobby. You are not allowed to pay for the valet service, that you didn't even want to utilize, with the room, you are forced to pay via their app.