6/10 Hyvä
25. joulukuuta 2024
Probably will not be a repeat guest
The good: The property was clean and the staff was friendly. They fixed an issue with our door lock while we were away for the day and had new keys all ready for us upon our return. Breakfast was decent, with several choices. The water in the shower was hot and the water pressure was great. Driving distance to Universal and surrounding I-Drive attractions is excellent.
The bad: Don’t believe the “10 minute walk to Universal” in the description. It’s at least double that unless you just want to be on the fringes of Universal property. There were several things noted in disrepair - the back door to the lobby, the bathroom door in our room, and one of the elevators was out. Our phone was missing the cord for the handset so we had to go to the lobby in the next building to request new towels, something they don’t do regularly unless asked.
The ugly: The beds were very uncomfortable, with springs hitting every pressure point. The pillows were small and lumpy.
Sheli
Sheli, 4 yön matka perheen kanssa
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