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Moon Palace Nizuc - All inclusive

4.5 star property
Luxury beachfront property with golf course, near Moon Palace Golf Club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Moon Palace Nizuc - All inclusive

Aerial view
View from room
Children's activities
Superior Governor Suite Ocean View - King Size Bed | Terrace/patio
Lobby
VIP Access

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff, property condition

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • Pool
  • Airport transfer
  • Spa
Main amenities
  • Daily housekeeping
  • Golf course
  • On the beach
  • 6 restaurants and 2 poolside bars
  • 4 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Fitness center
  • Beach umbrellas
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Rollaway/extra beds available (surcharge)
The price is $545
includes taxes & fees
$447 per night
Dec 2 - Dec 3

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Family Suite Garden View - Kids & Teens Free

Superior Family Suite Garden View - Kids & Teens Free | Premium bedding, down comforters, memory foam beds, minibar

Superior Family Suite Garden View - Kids & Teens Free

Highlights

Balcony
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 969 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Garden View - Kids & Teens Free

Superior Deluxe Garden View - Kids & Teens Free | Premium bedding, down comforters, memory foam beds, minibar

Superior Deluxe Garden View - Kids & Teens Free

Highlights

Balcony
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front - King Size Bed

Premium bedding, down comforters, memory foam beds, minibar

Superior Honeymoon Suite Ocean Front - King Size Bed

Highlights

Balcony
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free | Premium bedding, down comforters, memory foam beds, minibar

Superior Deluxe Ocean View - Kids & Teens Free

Highlights

Balcony
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 484 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean Front - Kids & Teens Free

View from room

Superior Deluxe Ocean Front - Kids & Teens Free

Highlights

Balcony
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, down comforters, memory foam beds, minibar

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 969 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Similar properties

Aerial view

Moon Palace Cancun - All Inclusive

Pool
Spa
Airport transfer
Free parking
8.2 out of 10, Very Good, (2467)
The price is $545
includes taxes & fees
$447 per night
Dec 2 - Dec 3
Moon Palace Cancun - All Inclusive
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About the neighborhood

Map
Carretera Cancun-Chetumal Km. 36.5 EDF A, Cancun, QROO, 77500

What's nearby

  • Moon Palace Golf Club - 18 min walk - 1.5 km
  • Xoximilco - 7 min drive - 5.7 km
  • Ventura Park Cancun - 14 min drive - 12.9 km
  • Riviera Cancun Golf Resort - 20 min drive - 14.8 km
  • Delfines Beach - 20 min drive - 19.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Lobby Bar
  • ‪Grand Lobby Bar - ‬18 min walk
  • ‪Grand Central Buffet - ‬5 min drive
  • ‪Momo teppanyaki Resturant - ‬6 min walk
  • ‪The Grill - ‬6 min drive

About this property

Moon Palace Nizuc - All inclusive

At Moon Palace Nizuc - All inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Caporales, one of 6 restaurants, serves Mexican cuisine and is open for breakfast and dinner. Other highlights at this luxurious property include 2 poolside bars, a golf course, and a free kid's club. The pool and room service get good marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 709 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • 6 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • Coffee shop
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • Golf privileges
  • On the beach
  • Tennis
  • Yoga classes
  • Basketball
  • Pro golf lessons
  • Shopping
  • Ecotours nearby
  • Skydiving nearby
  • Ziplining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 34 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • Fitness center
  • Golf course on site
  • Golf driving range on site
  • 3 outdoor pools
  • Bicycle parking
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Waterslide
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Mediterranean architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Closed captioned TV
  • Visual fire alarm
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 47-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Free rollaway/extra bed
  • Travel crib

What to enjoy

  • Private indoor spa tub
  • Balcony

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations

Special features

Spa

AWE Spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Caporales - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Carvao - Overlooking the pool, this steakhouse specializes in Brazilian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Manglar - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Palapa Pelícanos - Onsite restaurant. Reservations are required. Open daily.
Sweet & Coffee - This coffee shop serves brunch only. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 26 per person (roundtrip)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children up to age 17 costs USD 26 (roundtrip)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a security system and window guards on site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Moon Palace Nizuc All Inclusive All-inclusive property Cancun
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Frequently asked questions

Does Moon Palace Nizuc - All inclusive offer free cancellation for a full refund?
Yes, Moon Palace Nizuc - All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Moon Palace Nizuc - All inclusive?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Moon Palace Nizuc - All inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Moon Palace Nizuc - All inclusive?
Yes, there's free self and valet parking. Electric vehicle charging is available.
Is airport shuttle service offered by Moon Palace Nizuc - All inclusive?
Yes, an airport shuttle is available. The charge is USD 26 per person roundtrip.
What are the check-in and check-out times at Moon Palace Nizuc - All inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Moon Palace Nizuc - All inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (22-min drive) and Dubai Palace Casino (22-min drive) are both nearby.
What is there to do at Moon Palace Nizuc - All inclusive and nearby?
Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes basketball and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Moon Palace Nizuc - All inclusive also has 2 swim-up bars, 2 poolside bars, and a fitness center, as well as private indoor spa tubs and a garden.
Are there restaurants at or near Moon Palace Nizuc - All inclusive?
Yes, there are 6 onsite restaurants, featuring Mexican cuisine and pool views.
Does Moon Palace Nizuc - All inclusive have rooms with private spa tubs?
Yes, each room has a private indoor spa tub.
Does Moon Palace Nizuc - All inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Moon Palace Nizuc - All inclusive like?
Moon Palace Nizuc - All inclusive is a short 18-minute walk from Moon Palace Golf Club and 7 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

A Wonderful First Experience
**Title: A Wonderful First Experience at an All-Inclusive Hotel!** From the moment we arrived, we were warmly welcomed by the staff, setting a positive tone for our stay. The front desk team was exceptional, providing us with helpful information and displaying remarkable patience as we settled in. Although we didn't order room service, we requested tonic water while we were out, and to our pleasant surprise, it was waiting for us upon our return to our room—such a thoughtful touch! Throughout our stay, every member of the staff was friendly and attentive, checking in on us whether we were walking around the beautiful grounds or waiting for a cart. Their genuine care made us feel valued as guests. As this was our first experience at an all-inclusive resort, I can't compare it to others, but I can wholeheartedly recommend this hotel. We had a fantastic time, and I can't wait to return!
Balcony view. Our suite was a garden view
In the ocean. It was after a hurricane so the water had a lot of sargasso
Jessica, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was amazing and extraordinary. Thank you so much
Hector, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Kassy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Is very nice resort very nice worker very good food. I like it lot and I will go back to same hotel is the best.
Bilal, 6-night family trip
Verified Expedia guest review

4/10 Fair

Always trying to upsell.
Michael, 9-night family trip
Verified Expedia guest review

4/10 Fair

**Disappointing Stay - Not Worth the Price** I recently stayed at this hotel, and my experience was far from satisfactory. First and foremost, the breakfast buffet was incredibly disappointing. There was hardly any variety, and the food quality was subpar at best. For the price I paid, I expected much more in terms of options and freshness. The room itself was also a letdown. It was much smaller than advertised, making it difficult to move around comfortably. I could barely find space to store my luggage, and the cramped quarters really took away from the overall experience. To top it off, the recreational facilities were inadequate for the number of guests at the hotel. The amenities were overcrowded, making it impossible to enjoy any of them fully. Whether it was the pool or the gym, there simply wasn’t enough space or equipment to accommodate everyone. Overall, I left feeling underwhelmed and dissatisfied. I would not recommend this hotel to anyone looking for a comfortable and enjoyable stay.
Joan, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Yaomer, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing food and staff.
Jessica Castillo, 6-night family trip
Verified Expedia guest review

6/10 Good

If you looking to be on a nice beach area DONT GO HERE !!!! The beach is super super dirty the food it’s okay . Service could’ve be better .
Cinthya, 4-night trip
Verified Expedia guest review

6/10 Good

They need to update the rooms and they need more options of thing to do.
Gladys, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Stayed for a week- everything was amazing..pools, restaurants, service, room…you can use amenities of the other two resorts, such as restaurants and pools. Definitely a really nice resort!
Jasna, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

everything was good
Alejandro, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

It was not as busy as the adjacent properties in the Moon Palace trio. Also, the relatively flat area around and space between the buildings allowed excellent sea breezes in most spaces.
Clayton, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

It was a great experience and the staff was friendly. The room maintenance could have been better. The sink was not draining properly. Informed the room service staff and they didn't fix it.
Loganathan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great for families
Smriti, 5-night family trip
Verified Expedia guest review

8/10 Very Good

This was my second stay at rhe location. The dining options are great. The pools are nice with the access to bars and multiple food options. Club Noir is a great option for adult fun.
Kyron, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Need to have more food options
Leidy Benitez, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Christine, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Lo que no nos gustó fué que no nos hicieron la limpieza de la habitación hasta las 5 pm. Y que te insisten mucho para que compres un tiempo compartido, nos hicieron perder 4 hrs . Fuera de eso , es un gran hotel , lastima de la playa que no tiene los colores de Cancún .
Maria Guadalupe, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great for families
Haeri, 3-night trip
Verified Expedia guest review

8/10 Very Good

Great hotel and staff! We were sad that we could not see clear sea water. On the other hand we were able to go to their partner hotel in the Zona Hoteleira area and the beach there was gorgeous.
Sergio, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Chad J, 4-night trip
Verified Expedia guest review

4/10 Fair

N/A
SHYAM, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel, excellent staff. Ermes, waiter by the pools, the best service ever for our family.
Victor Alejandro, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelentes instalaciones y la calidad de la comida y bebidas, pero sobretodo la calidad de primer nivel en la atención de todos os empleados. Muy contentos y pensamos en volver pronto.
Jose Flavio, 2-night family trip
Verified Expedia guest review

General property information

Travelers Say
"excellent customer service, I felt at home, nice amenities, amazing food, pools were great, too short"
Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM