2/10 Huono
30. joulukuuta 2024
Would never stay here again!
When we arrived to check in there were several police cars there and someone being removed from the property. That should’ve been our first clue as to how our stay would go. Although the grounds and rooms are beautiful they have guests staying for extended stays that they are allowing to cook in their rooms. The guest in the room next door was frying fish and the smell was overpowering. We could smell it in our room and all the way down the hallway to the elevator. When we called the front desk to ask someone spray the hallway and our room the guest came I to the hallway and confronted my husband and the maintenance worker. The manager said he would find us a new room so we packed up to go to the lobby. As soon as we left our room the guest next door came out with a five gallon bucket full of ice and fish. They weren’t sure they’d be able to move us due to being full so we left with our two young sons on Christmas Eve at 10:30pm. Still waiting on the refund promised to us at the hotel.
Erin
Erin, 4 yön matka perheen kanssa
Tarkistettu Hotels.com-asiakasarvostelu
