No elevator, very hard climb with heavy luggage. Breakfast was marginal, pastries, two cereals, very little fruit, yogurt, hard boiled eggs. Attendant was very attentive with coffee. Refrigerator in room had no shelves inside or in the door. No phones in room. Female attendants were very accommodating, however, but not very knowledgeable. They called another manager for support. Clean and comfortable beds, sheets, and towels.