6/10 Hyvä
22.4.2025
Cool spot, room for some improvements.
stay was good overall. It was hard to get someone to clean our room and change our sheets. I requested it from the front desk several times. Hidden parking charges felt scammy. Paying $1600 for staying for a week and having to pay an additional $25/day for parking wasn't cool. Probably won't book there again unless that fee is removed. Tried to get refunded from Hotels.com because the extra fees weren't clear up front. Hidden in the fine print, conveniently. They weren't willing to make it right so probably won't book through hotels.com again either. I highly value customer service that is willing to go above and beyond and that didn't happen. Not trying to sound like a grouch but anyone paying a lot of money for a vacation doesn't like hidden fees that weren't discussed or clear up front being tacked on to their credit card.
Jake
Jake, 6 yön matka perheen kanssa
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