We rented a four bedroom townhome at Paradise Palms. The booking went through Apex rentals. The neighborhood is very nice, as is the entire Paradise Palm complex. However, the townhouse was not in the best of shape. There were many stains on the carpets and furniture and patches on the walls. Towels were to be provided but they only provided eight bath towels, three hand towels, and no wash clothes, dish rags, or dish towels. We had six people in our group and we were staying for six nights. After contacting the front desk, who referred us to Apex, we finally received 5 wash clothes. However, I contacted five other people during our stay for additional towels and none were provided. They also do not provide garbage bags, dish soap, toilet paper, or coffee filters. You have to provide everything for yourself, as instructed by Apex, after I complained. The cable in the kids room did not work at all and through the rest of the house it went in and our numerous times during a show. I paid $50 for a late check out but they had another party booked to arrive at 4:00 that day. I told Apex we could leave early and Elizabeth stated they would refund my $50.00 for all of our troubles, but I still have not received the credit. I would recommend finding another place to book or a different management company to book with other than Apex.