Had booked a bed in a 10 bed dorm, but I was put in a 15 bed dorm and told they didn't even have a 10 bed dorm. I had to pay cash, which normally is not an issue, but after I contacted hotels.com support to help with my situation I found out why it's cash only. As soon as the nice worker from hotels.com said where he was from, they hung up on him and afterwards they didn't pick up the phone, and because it was cash I couldn't get my money when they won't cooperate.
The workers at the hostel were rude and kept trying to scam people. I met a Belgian who left the same time as me, and they kept trying to not give her the key deposit back, claiming she didn't pay one, when there was a very clear price of paper with her info and a 10€ bill on it. Scammers.
They had no clue about who was staying where in the dorm, people kept getting assigned beds that were taken, there was no ventilation, the bathroom and shower was never cleaned, it was nasty and there was no toilet paper for 2 days despite me telling them there wasn't any.
Complete scam, don't go here, not even your booking agency can help you if you go here.
