Hotel Indigo Los Angeles Downtown

Hotel Indigo is terrific. Staff was very friendly and helpful. Very close to the Staples Center for an easy walk to any events.

This hotel has so many positive attributes. It's very new with trendy decor in a great downtown location. However, the insulation for the rooms is sorely lacking leading to disrupted sleep. The pillows are flat, so bring your own if you want any neck support. Upon arrival, the room was stocked with 3 very worn and unraveling towels. Not what you would expect from an upscale 'boutique' hotel. I repeatedly asked for extra towels, tipped the housekeeping staff, and still no additional towels were provided. Additionally, the in-room coffee was horrible. The coffee downstairs was $3-4/ cup. (Most hotels provide complimentary coffee in the lobby.) Additionally, they charged me $44 for parking which is interesting since we exclusively used Uber on this trip. Overall.... get ready to be disappointed if you choose this hotel. I wouldn't stay here again.

The hotel is pretty nice however parking is very expensive. Really cool that they are pet friendly. Nice pool but bummer no jacuzzi. Great proximity to excellent food. Bed some what uncomfotable.

Very nice hotel in a great location. Was a little puzzled at check in when we were told that the room we reserved and prepaid was not available, but it worked out once the manager got involved.

Me and the family loved this hotel. Close enough to LA Live and Staples Center. But still a couple blocks away so it’s not too crazy. We will be staying here again in the future.