We had booked a superior room through hotels.com and it turned out that the website had wrong pictures of the room. We thought we would have a sitting area, but the room given to us was very small, there was a bed and that's about it. At first they didn't want to take any responsibility of what had happened, but we did eventually get the room where the photo was taken - the suite 501. Which was nice and spacious and has a private roof terrasse.
The staff is friendly, the breakfast is great. The location not so good, no good restaurants anywhere near, except a great pizzeria Don Salvatore.
We had a great week, but I doubt we would go back if it was to the first room we saw, it really was small.