We stayed at the Citadines Munich-hotel with my husband for three nights at august. Overall the experience was pretty bad.
Here are the pros and cons for our stay at the hotel. Unfortunately our experience was more of disappointment, so there is not a lot of pros to be written.
Pros:
-our hotel room was clean expect kitchen dishes which were dirty
Cons:
-when we arrived at the hotel, hotel staff says that there is no room in the parking garage even we had told to the hotel when we had made the reservation that we are arriving with the rental car, so we would appreciate parking space opportunity.
Regarding the whole parking space problem in the garage, hotel staff did not try to seek for finding the solution by proactive manner (hotel staff seem to had some sort of attitude problem with us). When we got parking space for next days, we saw that in the parking garage there were at least couple of cars parked in a wrong places (not in the marked parking spaces). So it seems that hotel staff have give some of the hotel customers change to parked their cars even when there was no free parking spaces.
Hotel staff did not active our hotel room keys so that we could access to the parking garage at the check in when we discuss the whole parking space dilemma, so then we had to go and ask hotel staff to active keys, so that we can use the parking garage (sound like a minor problem,but this whole thing took more then 10 minutes per key because the hotel reception d