I had an incredibly disappointing and unsettling stay at this hotel especially arriving at 2 am. Upon arriving, we first noticed the overwhelming humidity in the room, which only got worse as we found mold in multiple areas. It was an unhealthy and uncomfortable environment right from the start. It appears clean.
But that wasn’t the worst part. After spotting ticks and bedbugs in the first room, I requested a room change. Unfortunately, this was just the beginning of our ordeal. In total, I had to switch rooms three times, and each room came with its own set of issues. Some had dirty, unwashed sheets, others had an unbearable musty odor, and all were equally filthy.
The final straw was when my family and I were forced to sleep in our car because the rooms were unbearable. The sheets felt like something was biting us all night, and no matter how many times we tried changing rooms, the issue persisted.
I’ve never had such an awful experience at any hotel, and I wouldn’t recommend anyone staying here unless serious improvements are made. I ended up at the TownePlace Suites Orlando Downtown - Marriott. It was worth the drive! If you are a person who prefers quality.