2/10
Room was dirty sweets still on the floor plus heavy staining to carpet and sofa bed arms close to the bed
Windows had dirty net curtains and when opened the large window x 2 had greasy finger marks on lower areas, obviously from a child
Air conditioning was absolutely useless and when we reported it we were told it was blowing cold air and remember it was one unit delivering air con to a whole hotel. rubbish having lived in northern Australia and Spain that was not an adequate excuse. Engineers didn’t understand what was wrong with it. We’ were given a fan!
Disgusting management care.
No large towels for extra showered only offered small ones. All shower gel, shampoo were empty and we had to ask for them to be replaced
A very poor visit compared to the beautiful visit we had last year, very disappointed for IHG members, sad to say!
Unfortunately, didn’t have time to take photos,but housekeeping need to gutt this room 222.
Brian
2 yön matka
