Firstly, all the staff we saw and spoke with were lovely and very helpful. The singer at the buffet dinner was fantastic.
We booked a standard room but it was much more basic than expected for the price, felt clinical like a hospital or Travelodge, very sparse, with surfaces that can be easily wiped down, chairs with plastic type cushion covers, rather than being designed for comfort, cosyness and style. The toilet seat was chipped and scratched making me wonder how it could have been cleaned hygeinically.
The buffet food at dinner and breakfast was unfortunately very, very poor. Most of what we tried was tasteless and over-chewy/greasy, with much of it having the same blandness & texture. There were lots of attractive-looking desserts but again mostly tasteless, chewy & sugary/sickly. The fruit was a good variety but sadly much was over-ripe and fizzy. Don't stay here if you are veggie or vegan, there is very little besides the bare basics for veggies and vegans, with nearly all dishes and salads having dairy/eggs meat/fish mixed in. The food & allergen labelling was really poor and there was lots of cross-contamination happening with people using the same utensils between dishes incl meats. Lots of waste sadly generated by people leaving tasteless food on their plates. Lots of ultra-processed foods and drinks on offer. Some cockroaches by the pool/dinner area. Sunbeds looked grubby & packed in like sardines. The pool looked pretty but grounds felt a little rundown.