8/10 Erittäin hyvä
17. maaliskuuta 2018
Lcation, location, location
The location was an amazing by the beach, very relaxing and tranquil. Breakfast area was nice and the three houses looked unique. We stayed in Spanish Villa which had a nice terrace, but the room wasn't as good/clean as in the pictures.
We had mixed feelings about the service; part of the staff was friendly but overall the place is not very professionally run. There was a hassle upon check in, and the bar staff is slow and sometimes not even in there. Once we asked two beers just before 1 pm but they said the bar opens only at 1 pm, but there were many people just hanging around doing nothing. Well we got our beers from the next door,no problem :) When asking about the area, restaurant options and yoga, answers like "I don't know, I'm new here" aren't very professional, LOL. Actually they don't have yoga but the next place Natura Cabana has. I looked the schedule online and asked the details from them directly, but maybe Maravilla COULD have this info ready for the customers. The daily cleaning wasn't really a cleaning, they just empty rubbish and fold the bed and there were dead bugs and dirt after their cleaning. Also to get the cleaning you need to leave your room key to the reception and notify them, else they won't clean. This is totally OKAY, but they could inform this upon arrival. None of these were huge issues, but improving few things they could make the experience better. Natura Cabana next door has an excellent restaurant and it's well worth to eat there.
Johanna
Johanna, 4 yön matka perheen kanssa
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