pentahotel Reading

Good stay

We had a lovely stay pillows were a bit soft and some of the breakfast was out a little too long

Katy, 1 yön matka kaverien kanssa, 4. syysk. 2021

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Just a one nighter away great room and location and a great price considering other hotels are changing double the price we are used to paying. Well done Penta hotel

Andrew, 1 yön matka, 3. syysk. 2021

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Quarantine Hotel & £19per night to park

Hotel was a step up from a travel lodge beds were 2 singles pushed together and you have 2 single duvets I asked for a room with a king-size bed with a king-size duvet but was told all the rooms were like this and all rooms only have single duvets so not ideal for a romantic night. Carpets were stained but rooms were clean breakfast was a joke 1 person working the breakfast check-in and running around topping up buffet getting sauces clearing tables for a big hotel like that only had 4 staff and 1 manager the whole stay working check-in the bar and breakfast also found out while staying here that its a quarantine hotel with people checking in the same as everyone else and saw no sanitation or areas or any cleaning of surfaces etc so for reasons mentioned wouldn't stay here again also parking is £19 a night so you need to factor this in to the cost of the room wifi is 1mbs unless you pay for upgrade

Darren, 1 yön matka, 20. elok. 2021

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The hotel was very clean and up to my expectations. Very friendly staff.

Anna, 1 yön matka, 11. elok. 2021

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Awesome hotel with lots of character

Really cool hotel, loved the lobby and the room. Funky design and great staff. But we needed a family room and we got a double bed and a single put up bed. The put up bed was mine and it was very uncomfortable. I didnt really sleep so i will say that if you need to sleep 3, get 2 rooms but dont get the put up bed or you will regret it in the morning.

Daniel, 1 yön perhematka, 6. elok. 2021

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Avoid at all costs!

The worst hotel i have ever stayed at! Showers didnt heat, phone reception and was told "thats normal just leave it to run" i did this for 30mins and it never fot any warmer. Heater didnt work, room was freezing, poorly insulated and small. Breakfast in the morning was told they had no beans! Another guest told me that this was their second day without beans..... Im baffled by the "good reviews" as this hotel is completely substandard

Jamie, 1 yön liikematka, 4. elok. 2021

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Great hotel

Lovely hotel rooms very clean bed very comfy. Great location would stay again. Staff very friendly

Nikkita, 1 yön matka, 31. heinäk. 2021

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Outdated. A poor 2 night stay. Avoid this place!

Breakfast was supposed to be included, but they stated the buffet was not available due to Covid-19. Restrictions have been lifted in the UK and further more we have been dealing with CV19 for some time now, more than enough for the hotel to make arrangements. Hotels.com offered compensation for this but the hotel staff were not helpful. The hotel bar has been done up well but the rest of the hotel is dated and not well maintained. Our room was overlooking the main ring road which is loud. The windows are old and do. It keep out the noise. The AC/fan was not effective in cooling the room, we ended up using damp towels to cool ourselves. The parking is not at the hotel, but instead it’s a local multi story round the corner. For the price there are better hotels in the area.

Alex, 2 yön matka, 23. heinäk. 2021

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A past favourite, now a budget hotel at a push

I used to stay in Reading Penta all the time for business. The breakfast was a highlight and set them apart from similar priced hotels. This one night stay with family this weekend was very different. The hotel was short of catering staff, so half of breakfast took almost 50 minutes to arrive. 3 tables in front of us had given up. I understand there are shortages, I also believe they had a chef who didn't turn up. But the management of the situation was non- existent. Warn the people that they may have to wait (we had a 3 year old, other people had small children too), give them an option to go to a nearby cafe, get your bar staff (2 were doing nothing as it was the morning) to help in the kitchen - or just refund the breakfast fee. Nothing of the kind was done, and marred our whole experience. The quality of bedding, the water pressure, size of rooms are still good. But so are many other hotels at this price. Nothing to set them apart, except a very slow service - check in took FAR longer than it should too.

Tanya, 1 yön perhematka, 10. heinäk. 2021

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Disappointing family visit

The place is run down. Damage to most areas you can look at. When we arrived at 10PM, the travel cot we requested was not set up in the room, so our son ended up waking up and was awake until midnight. In the morning we discovered that the sheets were brown stained. Absolutely disgusting. We asked the duty manager to get them changed, and upon coming back 6 hours later, we discovered this had not been done. The breakfast is around £13 and you get 1 sausage, 1 piece of bacon, 1 hash brown, a tablespoon of beans, and 2 slices of what should be toast (mine was lightly toasted on one side, and bread on the other) Will definitely be avoiding in future. An awful dampener on what should have been a lovely family break away

James, 2 yön perhematka, 9. heinäk. 2021

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