The hotel's location is good and the breakfast is okay. We dealt with the same person at the hotel reception. Their behavior was rude, and apparently 'thank you' and 'you're welcome' are not in the staff's vocabulary these days.
Every morning, the doors start slamming in the hallways around 7-8 AM, accompanied by loud conversations.
Having visited Prague several times, other hotels have been really good in terms of service, cleanliness, and breakfast.
This hotel, Friday, was overall a disappointment. Luckily, the city and its services saved our trip.