4/10 Fair
Nov 25, 2024
A man came into my apartment while I was inside
The bad: There are no traditional keys/key cards to access the main door for the building or the apartment. It is all done by QR code. During the night, I awoke to what sounded like someone opening the door to my apartment and walking around inside. I told myself I must be imagining it and went back to sleep. However, early the next morning an unknown man let himself into my apartment while I was inside. He said he had been sent the QR code by My Maison and told that it was his apartment and available for him to check into. My Maison have subsequently apologised for a technical error which mistakenly allowed him access to my apartment. It left me feeling unsafe in the apartment and as a result I would not be able to recommend this place, especially to women staying alone.
The good: The location is perfect and the apartment was stylishly decorated.
Laura
Laura, 1-night trip
Verified Hotels.com guest review