L'Hotel du Collectionneur Arc de Triomphe

This hotel was maybe 5 star hotel 20 years ago, but not any more. Evrything was old and used, I even wonder how they can call that Spa hotel ??? Spa was horrible, old , dirty, cold water jaquzzi and broken sauna. Room smelled like old mans parfum. From the street you can hear the cars and motorcycles very well bc the windows was so thin. And top of everything some one push the firealarm in the morning and everyone need to leave to rooms around 8 am :( Only what they do was sorry , thats it... I dont recommed that hotel to anyone. There is so many other hotels in the same area.

Our stay was excellent. Location is great, walking distance from anything you might need.

First of all I work in the luxury hotel industry so I am more than familiar with the quality and service standards of a 5-star hotel. I can say definitively that this hotel does NOT meet these standards. My room was extremely loud, the walls and windows were paper thin. All night I heard the noise of the city and hardly slept at all. The next morning I spoke with the front desk about the issue and mentioned that I was quite unhappy with the noise from the room. The front desk agent told me that it was my fault for not planning ahead. That I paid for what I got. I asked if there was anything that could be done (knowing full-well that there were a number of ways my experience could be remedied) and she said no, that next time if I don’t want this issue I should pay the upgrade for a suite! Really poor customer service, it is certainly not on par with the standards of a 5-star hotel. I’ve stayed at many hotels in Paris and have had better service (and nicer rooms) from 3-star hotels. I will definitely not be staying here again or recommending this hotel to any of my clients in the industry. If you go to Paris there are a number of better hotels to stay at, do not stay at this one.

Large size room in Paris, good location and good services.

Fabulous! Made all the difference in my experience in,Paris