L'Hotel du Collectionneur Arc de Triomphe

This hotel was maybe 5 star hotel 20 years ago, but not any more. Evrything was old and used, I even wonder how they can call that Spa hotel ??? Spa was horrible, old , dirty, cold water jaquzzi and broken sauna. Room smelled like old mans parfum. From the street you can hear the cars and motorcycles very well bc the windows was so thin. And top of everything some one push the firealarm in the morning and everyone need to leave to rooms around 8 am :( Only what they do was sorry , thats it... I dont recommed that hotel to anyone. There is so many other hotels in the same area.

Five-star customer service and treated like royalty. However, guest rooms are in deep need of renovations. Stray away from the restaurants and breakfast as their prices do not match the quality or diversity of offerings. Within reach of the Arc and major shopping areas.

The hotel is beautiful, rooms are confortable and the spa is nice. Service was not at the level of a 5 star hotel

My stay at the hotel was the worst ever in Paris for the past 10 years. The front desk took their time in making people wait for checking in around 40 minutes. People are so incompetent that I thought I was in a third world banana country. The money paid was a overvalued by the quality of service and attention. The elevator was problematic all the six days of my stay with the family. If you complain or inquire no body can bear responsibility and no one called me after multiple requests. I do not recommend for any one visiting Paris.

Poor service , from the staff Short , not friendly, not welcoming, was told it's the French way of welcoming