Warm, welcoming, and ideally situated for visiting the major sights - and Christmas Markets!
The service level was of the highest quality from every member of staff that we encountered—from helpfulness and good advice in reception to smiles and laughter in the breakfast room (huge breakfast selections) and a welcoming and service-minded guy minding the bar. They even put on a Christmas meet-up for the hotel guests, serving Christmas punch & cakes to all, which was a very welcoming gesture.
The rooms were spacious with all the amenities needed like a coffee maker
Situated in walking distance from most attractions, even the location is perfect. A bonus was the environmental outlook that was evident in all of the hotel.
No doubt, we will stay here again on our next visit to Vienna.