As a universitystudent my travelbudget wasn't too big, and when I found a specialoffer from this hotel, I didn't know what to expect. But I was gladly surprised! The staff were extremely friendly and they spoke very good english. This was my first time in Amsterdam so I did'nt know anything about the city, but the staff helped my with trams and stuff. (hotel is located pretty far from the city centre, tram or taxi is essential). But they were very helpful. The hotel itself was clean and comfortable. The only bad thing was that they were renovating the middle floors and it caused some noises, even in the early morning. And the lift was REALLY small and didn't reached any higher then the 3rd floor. My room was at the 4th, and the stairs were as legendary as they only can be in Amsterdam... :D Otherwise nothing to complain. Breakfast was quite simple, but good and fresh, and the diningroom was very nice! Beautiful decorating and I loved the detail that they played old jazz there. I recommend this hotel.