Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660
What's nearby
Playa de las Américas - 10 min walk
Los Cristianos Beach - 15 min walk
Veronicas Strip - 19 min walk
Golf Las Americas - 5 min drive
Siam Park - 6 min drive
Getting around
Tenerife South Airport (TFS) - 20 min drive
La Gomera (GMZ) - 113 min drive
Airport shuttle (surcharge)
Restaurants
Hard Rock Cafe Tenerife - 1 min walk
McDonald's - 6 min walk
Cafetería Plaza - 3 min walk
Bianco Ristorante - 2 min walk
Mamma Mia - 1 min walk
About this property
Cleopatra Palace Hotel
At Cleopatra Palace Hotel, you can spend time at the beach sipping drinks, plus you'll be within a 10-minute walk of Playa de las Américas. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness center and a sauna. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights include a free kid's club, a poolside bar, and a children's pool. Fellow travelers say great things about the helpful staff and location.
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Check-out time is noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Babysitting*
Free children's club
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Transfers
Airport shuttle (available on request)*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Beach bar
Poolside bar
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Playground
Childcare in room (surcharge)
What to do
On the beach
Beach club (surcharge)
Tennis
Fitness classes
Pilates classes
Yoga classes
Volleyball
Scooter/moped rentals
Shopping
Pool table
Golf lessons nearby
Sailing nearby
Surfing/body boarding nearby
Skydiving nearby
Working away
24-hour business center
Meeting room
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Pool loungers
Pool umbrellas
Facilities
3 buildings/towers
Built in 1996
Safe-deposit box at front desk
Terrace
Library
Television in common areas
Piano
Fitness center
An outdoor pool
Sauna
Reception hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Well-lit path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona
Frequently asked questions
Does Cleopatra Palace Hotel offer free cancellation for a full refund?
Yes, Cleopatra Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cleopatra Palace Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Cleopatra Palace Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Cleopatra Palace Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Cleopatra Palace Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Cleopatra Palace Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Cleopatra Palace Hotel and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a sauna and a fitness center.
Are there restaurants at or near Cleopatra Palace Hotel?
Yes, there's an onsite restaurant.
Does Cleopatra Palace Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Cleopatra Palace Hotel like?
Cleopatra Palace Hotel is a short 10-minute walk from Playa de las Américas and 15 minutes' walk from Los Cristianos Beach. Travelers love the resort's prime location.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 26, 2025
A bit tired, room needs redecorating
Lovely location and impressive communal areas. However the room itself was very worn and needs new furniture. Many scuffed or broken parts. Breakfast amazing, varied and well presented.
J C
J C, 4-night trip
Verified Hotels.com guest review
6/10 Good
Jan 22, 2025
Ian
Ian, 4-night trip
Verified Hotels.com guest review
2/10 Poor
Jan 15, 2025
Straight in… then straight out!!
We booked this hotel for 2 nights to extend our holiday. We had just came from the Hard Rock Hotel which was Amazing!
However we wanted to be more local to everything so we booked the Cleopatra from the reviews-which are currently very good, I think these reviews were written in the 1980s as this hotel is VERY outdated.
Oliver greeted us at reception who was absolutely amazing, what a kind and professional man. We explained everything with the sister hotels, food recommendations and explained the maps of the hotel throughly.
Upon going to the room me and my partner were distraught!!
Very outdated, small television which was probably made in 2002, artex walls and ceiling which look like they have been painted over about 100 times. Dry poo on the bidet!!!
We immediately went down to by the pool which was empty, went into the sister hotel which was the Mediterranean, we were immediately blown away with the difference in the quality of everything!!!
So within an hour we had checked in and checked out of the Cleopatra and moved into the Mediterranean for a 28 euro additional fee.
If you're old fashioned stay here
If you're not-don't
Connor
Connor, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 11, 2025
Cleopatra hotels
Very clean hotel, staff are friendly and helpful. I will definitely come back to this hotel and recommend it to friends and family
Kemi
Kemi, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 11, 2025
Great Location
Nice hotel, all staff really friendly, great location near to beach.
Verified traveler
5-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 30, 2024
Dorothy
Dorothy, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Lovely hotel on the beachfront. Great variety of food included in the breakfast buffet. Nice, friendly staff.
Caroline
Caroline, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Tracey
Tracey, 6-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 26, 2024
40th bday let down!
First, the staff was AMAZING! All the way around! My only complaints are, the room was very dated! The bed was not comfortable at all. Did not get a good night’s rest the entire time I was there! It was my 40th bday and I just didn’t enjoy the room. For the price, you’re def paying for the beach! It’s convenient to a lot of things, but the hotel itself, wouldn’t stay again. I’d prob stop by and say hello to the front desks though! Wouldn’t stay again until the rooms improved. Staff, keep doing what you do!
LaKendrick
LaKendrick, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 24, 2024
The property is a little run down in place but other than that it’s pretty good 👍
Darren
Darren, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 24, 2024
We cannot think of one negative thing to say about this wonderful hotel. The location is perfect right on the beach, the pool area is beautiful, breakfast is excellent, all staff are so friendly and helpful, the pianist every morning at breakfast is lovely. It’s such a shame they are closed most of next year for refurbishment as we would have definitely booked again - and we never usually go back to a hotel so that shows what a wonderful place this is. We will definitely return once it reopens - we highly recommend it.
Edward
Edward, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 24, 2024
Pauline
Pauline, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 10, 2024
Holiday
Amazing hotel very clean and fantastic breakfast
Janice
Janice, 7-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 5, 2024
Brogan
Brogan, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2024
lee
lee, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 4, 2024
Maciej
Maciej, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
The staff was professional and courteous. The hotel and hotel grounds are beautiful. We called the front desk for kettle and coffee cups since the room didn't have and both arrived in a timely manner. Very good food and bar options. Hotel is within walking distance from restaurants, bars and shopping. My only issue is the hotel website should include the fact that there is an extra charge for using the gym and the chaise lounges on the beach. These are usually included in the cost of hotel/room. Guests at hotel are able to use the pool and eat at restaurant with Mediterrean Hotel which is hotel nedt to Cleopatra. Overall, I would.highly recommend this hotel.
Magdalena
Magdalena, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 28, 2024
Graham
Graham, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2024
Christopher
Christopher, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 19, 2024
Lovely peaceful during day around pool, staff very friendly- breakfast excellent
Gail Janet
Gail Janet, 10-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 13, 2024
Hilary
Hilary, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 24, 2024
We loved our ocean view room!
Trucly
Trucly, 10-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2024
The hotel is literally right on the beach. Staff was very attentive and helpful. Breakfast was included and was amazing. We loved the pools inside the hotel.
If I could give 1 suggestion about room updates: bigger TV and usb charge outlet by the night tables.
We loved our stay and will definitely come back next year.
Yana
Yana, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 14, 2024
Beach access was wonderful.
The negative is we only had one night!!!