The Green House

Lovely staff and excellent interior. Pillows are very soft and would not be to everyone’s taste. Good location and quiet. It was a shame that I had things stolen from the glove box of my car parked in the hotel car park. I had accidentally left my car unlocked but extra security including CCTV covering the whole car park would be a wise investment to give guests reassurance.

Great hotel close to the Pier and Centre of Bournemouth.The staff were really friendly & great cocktails in the bar.The room was great with big beds and breakfast was good with a selection of choices, the only downside was we couldn’t get into the restaurant as it was fully booked both nights!

Despite restrictions relating to Covid-19, everything was set up to provide a safe and clean environment. Staff were all professional and welcoming. Breakfast was good and freshly prepared. Meal in restaurant in evening was good quality.

Andy is a rock star, all our meals were amazing. The team are all so warm and friendly, petfect place to stay if you have high standards.

The only way you can describe this place is excellent !!

Pleasant enough. Room was small but nice. Staff were lovely. Restaurant was a bit underwhelming.

Lovely hotel within walking distance to the pier / sea front. All of the staff were very welcoming and polite, the room was spotless, spacious and the bed very comfortable. Cannot comment on the restaurant for the evening meal as we ate out in the town each night but the breakfast was good.

We enjoyed our stay at the Hotel. We had booked a small double room which was adequate. The weather was very hot and there is no air conditioning but they had provided a fan. Due to Covid19 restrictions the staff do not enter your room on short stays but they have a system in place to replenish any towels coffee etc that you need and it works very well The staff were very friendly and helpful. The food was excellent

Staff and hotel policy were absolutely onboard with Covid rules which was comforting however it does impact on the atmosphere . Despite the restrictions a lovely hotel and friendly staff .

The room was ok but got the little things wrong. The shower head wouldn’t stay upright so just kept spraying the wall. The window was almost floor to ceiling, looking out over a busy street and car park but didn’t have a net curtain so I had to close the blind for privacy No biscuits in the room.....unforgivable! No iron or ironing board so I had to go back to reception. Also, the room was SO noisy!! Yes, I was overlooking the street so there was street noise but noises from inside the hotel were a nightmare. I know it’s a wedding hotel but I could hear noises from other rooms. I was woken up at 3am by a couple arguing in a room above me. I could hear EVERY word and they weren’t even shouting! I attended a wedding party that was almost cancelled because of the corona virus. In fact, if the manager had his way, the party would’ve all gone home before the evening had even started. Although I paid for breakfast, breakfast didn’t happen because the restaurant was closed. I only found this out from another guest. Apparently we were to be served breakfast in our rooms. I’ve no idea how this was going to happen as I wasn’t told anything. The hotel could’ve slipped something under the doors or even emailed us all. We had no idea what was going on.