Victorian Hotel

The hotel was centrally located, but even though we had a room that faced on to the street, it was not particularly noisy. The staff were very helpful, especially with moving our luggage (there are steps up to the hotel entrance, and no lift within the property. The room was comfortable and clean. Downsides were the absence of an in-room safe and a refrigerator, and the continental breakfast, which was limited in the extreme. No fruit juice, and only one cereal variety on offer. After our first morning, we went out for breakfast. It would probably be better if the hotel did not offer breakfast, as expectations would not be so high.

Excellent everything ***** Convenient location to all downtown areas and mass transit. The only very slight negative is the hostel across the street is a bit run down. There is also a fantastic vibrant Italian restaurant on the street level. Would absolutely stay there again.

Reception’s was extremely rude on arrival, she wanted to hurry us up when we asked a question she told us to come back down and then would help us and was very rude.

This hotel was a disappointment, this was our last hotel after a 3 week holiday. I booked this hotel several months before our holiday and would therefore assume that we would be allocated a nice room. Our room was a reasonable size but had a tiny window looking out onto the fire escape. We had to have the lights on all the time, despite it being mid June. A large free standing air conditioning unit was stood in front of the window with an extraction pipe sticking out through the window. The curtains did not fit and could not be pulled to blackout the room because of the air conditioning pipe. In fairness the bathroom was modern and well appointed. The breakfast room was a miserable room and not large enough. The general ambiance of this hotel was not good. Everywhere else we had stayed in Canada, hotel staff had been cheerful and welcoming, unfortunately I did not get that vibe at the Victorian.

Room air conditioner was a portable that didn’t work very well.