Well located just opposite Central Station, this hotel is expensive considering the level of service you get.
The staff is friendly, but don't take care of the customer's requests.
My hotel room door had some kind of a problem, I couldn't get it locked when I left to work in the morning. I told a lady in the reception of my problem and she wrote down my request and promised to get someone to fix it. When I came back very late in the evening nothing was done, the door was still unlocked for anyone to walk in.
The same happened with toilet paper, my room was not cleaned and I was going in the afternoon and requested that someone should take more toilet paper in my room. Again, the lady wrote down my request and promised to take of it. And again, nothing happened, there was no toilet paper when I returned in the evening.
The room was also not the same level as the price, it was ok, but e.g. the bathroom was in a bad shape...definitely not worth the money (~130 €/night)...