Four Points by Sheraton Kingston

The view from the rooms on the northeast side (above maybe the 4th floor) are no joke. Probably the best view from any building in Kingston. Room decor was themed to the city, which I found nice. Services were a bit limited compared to normal but that's understandable given the circumstances. I felt assured that my safety was in good hands and the staff kept everything clean. Will definitely be staying here again.

It’s was really nice and we would stay again.

FrontDesk staff are friendly, our rooms are good and comfortable, bathroom is clean and bright. We alo have microwave in our room. But overall, it looks a bit old.

USB plugs in did not work and TV picture blurry

One thing I wish was better is your bathrooms ... to have a junior suit and not have a jacuzzi or even a soaker bath is very disappointing... can’t have a bath and relax in it since it kids size. Ps. Love the balcony and the fact that it’s accessible

We were looking forward to this stay in beautiful downtown Kingston for our anniversary. While the location was perfect, the view amazing and the staff were friendly, the stay was not great. We had booked a King room and upon check-in were told that we were being "upgraded" to a larger room on a higher floor. However, this "upgrade" was to a queen room in a very crammed space. Upon complaint of the "downgrade", the hotel staff did comp our $20 parking fee. The listing said coffee makers in each room, but there was not one in ours. The bed was extremely uncomfortable - could feel all the springs and it bounced every time you moved. The grout between the white floor tiles in the bathroom were black (though you could see the colour they once were under the vanity) and so were spots in the shower. Overall, the hotel has potential but is in desperate need of cleaning and upgrading.

Our stay was great. Dominique was very welcoming and friendly upon our arrival. She gave us a room with a fantastic view of the harbour. We ordered dinner in and Dominique provided us with dishes and cutlery so we could enjoy our meals. Thank you for being so accommodating. We would definitely stay again.

Awesome hotel

the service is always great , i was staying on the fourth floor so many spiders on the balcony . I requested to move floors i was accommodated which is great , up to the 5th floor i go still spiders on the balcony but not so many . my room the ac didnt work and there were hairs in the bathtub aswell as on the bathroom walls . I didnt complain but i shouldnt have to as normally this hotel is amazing in all asapects .

Wonderful hotel, great location. Quite disappointed about the paid parking. $20 extra for parking on top of hotel room which is not included. We have stayed in top hotels in major cities around the world (with populations in the millions) and parking is included for hotel guests.