Sheraton Centre Toronto Hotel

working trip but unfortunately our next door suite were the party suite. They should drop off clean towels in the am for their guests during this covid non service time.

Me and my friend stay there for her bday and she really like staying there we were really happy there

Fantastic hotel to spend full week. The pool is nice and rooms very comfortable. Wifi works well and near all amenities that toronto has to offer.

A great hotel to stay at! Location-wise it's perfect, the pool was nice and the person who checked us in was so friendly and positive. I love the gardens and the waterfall :) My only issue with our stay was the elevator system. Because of the pandemic, a limited amount of people are allowed in the elevators and since we were staying on the 7th floor, almost every elevator we called had people in it coming from the upper floors. Also, not all the elevators were running. This proved to be very frustrating especially since we had dinner reservations and were subsequently late. Management needs to figure out a better solution.

Very pleasant staff. Will visit again.

Handy location, helpful staff, friendly service, room was very clean and spacious, temperature was just right. Can't think of anything that was lacking, would return again in a heartbeat!

I stayed there last week, and I was disappointed that none of the three restaurants in the hotel were open yet after the COVID shutdown.

I stayed at the Sheraton hotel Saturday August 1st! When I checked in the guy was super nice and fast checking me in! It was around 6:25pm! I even asked him where the cafe was in the hotel because i was starving..he told me 2 places! While I was going up to the room, floor 25 was SUPER hot, I wasn’t sure if the AC wasn’t working but it was insanely hot! Anyways the room was unreal, clean.... no complaints! I did end up going to 1 cafe in the lobby I wasn’t a fan not a lot of options, so I went back to the reception too ask where the other cafe was and a lady was trying to help me... but she gave me such a dirty look and just giving me cut eye... she was like yea we have one here in the lobby everything else is outside! In my head I’m like that’s strange I’m pretty sure the guy told me at check in the other cafe was on a certain floor and it was kind of more pricey! I felt so uncomfortable they way she was looking at me and talking..idk if it was cause I was black or I have tattoos who knows! Her attitude was perfect when she was talking to the white lady in front of me...anyways I didn’t even bother asking again I felt uncomfortable! Even the family beside me was kinda giving a weird look at the lady as well ...Other than that my stay was amazing and checking out was awesome, they checked the room and gave me back my cash deposit! I’ll definitely be staying here again....just have people at reception with positive attitude

This is a pretty darn classy hotel. I literally came just too enjoy their pool for 2 days, well worth it. - Not cheap though

Just felt small thing like stains on the wallpaper in the bathroom could be washed away or fixed. Caulking was half done in the tub, part white caulking part beige. Doesn’t seem to Sheraton standard. But everything else was great.