6/10 Hyvä
14. elokuuta 2022
No Customer Service, good for 1 night
The location of the hotel was great. Walking distance to the falls was about 10-15 minutes. The lack of parking on site and the fact that guests had to pay a premium rate was the biggest upset. You could only park in front of the hotel for registration. The ‘map’ they give you for the hotel parking was not clear and far from hotel. Once the closest hotel parking lot was found, it was full. The view of the falls from the room was just okay because half of the view was trees and a parking lot, for that reason I would recommend maybe staying in a room on the highest floor. The shower in the room was not very clean and so tight that the shower curtain kept sticking to your body. The carpet in the room and frayed furniture was quite old, bring slippers! The halls were noisy which means the rooms are not sound proof. I was also confused why the hotel charges a ‘resort fee’ this hotel is not a resort by any means. The front desk staff lacked customer service and could have been more polite and helpful.
1 yön matka
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