This is actually a mixed review for Hilton Garden Inns. I had a lovely stay in Corning, where I was told that I had Hilton Honors status. The very next day I found myself in downtown Buffalo and badly needed a bathroom. I was happy to find another Hilton Garden Inn, where I assumed I'd be welcome. Instead I found that despite my status, I was unwelcome to use the lobby bathroom. It was as disappointing as it was dehumanizing, and (speaking of unwelcome), was an unwelcome reminder that the honors program is about customer manipulation, not about actual customer appreciation.