The Don CeSar

Not worth the Price

Not sure why this hotel is so expensive and considered upper tier. Other than being located directly on the beach which is beautiful. It does have an on site restaurant at additional cost that was good. But upon check in we were provided no information regarding necessities for our stay I.e. their app, which you need for all information regarding the hotel and its amenities for your stay, to make reservations for the restaurant etc. we were not provided any wifi info. All around the service was lacking. The room was clean and spacious with a decent view. It felt dated or like it was recently updated and still felt old. I just expect more than we got for a hotel at this price point. I probably would not have minded half the issues if it were a $350 a night hotel which is what I think it is worth at most.

Kalkin, 1 yön perhematka, 20. elok. 2021

Aitoja Hotels.com-asiakkaiden arvosteluja

Not worth the money.

This hotel did not live up to the price point it is requesting per night. Room was clean but very small, towels were paper thin, 1 ply toilet paper, and no house keeping during our 2 night stay. Staff misinformed us of breakfast timing so we missed breakfast one morning, brought it up to the front desk and they said they would issue us a credit that never happened. Valet is very tight so if you drive a truck it will be difficult to get in and out if you valet. Unfortunately there was red tide during our stay, beaches were lined with dead fish, I understand this is out of the hotels control but at least clean up your area of the beach. Pool was constantly out of towels, always had to wait around. If you think this will be a luxurious resort getaway, this hotel misses the mark. There are better hotels for much less money on the west coast.

Yohamel, 2 yön matka, 30. heinäk. 2021

Aitoja Hotels.com-asiakkaiden arvosteluja

Worst Experience Ever!

We were so disappointed with our stay at the Don Cesar. The place is a $150 hotel masquerading as a luxury resort. Here it goes: Pulled up in a taxi and no one opened the door. Check in person acted like we were bothering him -- very rude. No help with our luggage even though you have to go down a staircase to get into the hotel. We were the only ones there at the time so it's not like they were too busy. The front desk explained that they have room cleaning every other day - which I thought was odd for an upscale place -- Well we did not have our room cleaned once in a four day stay. we asked for towels and it took 3 hours for them to come. Dinner the first night in their "casual" restaurant came to $160.00 for two drinks, two salads, two entrees. The pool area was filthy -- It was hard to find a clean chaise to sit on that was not covered with food, spilled drinks, dirty napkins. There was loud construction by the pool area for the entire day. When we checked out, we told the front desk person how disappointed we were and why and got a very weak "sorry." I will never stay here again.

Leslie, 4 yön matka, 27. heinäk. 2021

Aitoja Hotels.com-asiakkaiden arvosteluja

A great choice

Our four nights at the Don Cesar were comfortable and reasonably priced. I really have no negative comments. It would be nice to have a microwave in the room. The employees were all very friendly and acted like professionals. I am looking forward to returning someday. 0

CLAYTON, 4 yön perhematka, 24. heinäk. 2021

Aitoja Hotels.com-asiakkaiden arvosteluja

Nice hotel

It was a good experience however, I requested an early check in and did not get my room until 6:30 pm, which was beyond frustrating. I basically lost the entire day because of it. The staff was friendly and helpful but didn't seem to offer anything for the delay other than one complimentary drink at the bar.

Stacey, 2 yön perhematka, 18. heinäk. 2021

Aitoja Hotels.com-asiakkaiden arvosteluja

Loved our long weekend get away. The staff is super helpful and friendly.

Kelly, 3 yön perhematka, 8. heinäk. 2021

Aitoja Hotels.com-asiakkaiden arvosteluja

Someway to go to mirror Miami service!

When you are paying a premium for a 'boujee' hotel (nothing wrong with that) then you expect service. The Don Cesar fell short of the 'Miami' and Vegas type hotels it is trying to mimic. The room was clean an comfortable but not worth $790 a night looking over the dumpsters. We had some great beach servers like Sarabeth but she was on her own. Here are just some of our experiences: 1. Room only cleaned once every other day - then they wouldnt stock coffee. 2. On the first day around the pool I asked for a drink 4 times and only got it on the 4th 3. We got free umbrella and sun lounger with the room - but only 3 and had to pay for the 4th - odd when you are paying room price for a family of 4 4. Had to complain to the restaurant manager when we sat there for almost 90 minutes without service despite asking several times. 5. On checking out I was about to call an Uber at the cost of $51 when the receptionist said the hotel would arrange transport. I had interpreted this to mean complimentary so I was shocked when I got to the airport and was charged $65. 6. There was a tropical storm which turned out to be minor. This seemed like the perfect day for my wife to get a spa given the glumy outlook but we were informed that the spa was closed due to the weather!!!! I dont need apologies and I dont need 'free stuff' - I will pay my way. But if you want to present yourself as a well to do hotel at a premium - they need to step up their services

Damian, 7 yön perhematka, 2. heinäk. 2021

Aitoja Hotels.com-asiakkaiden arvosteluja

Given the price, massively underwhelming

It was a fine stay with beautiful beaches… but given the premium price of this hotel, it leaves much to be desired. The bedding / pillows were worse than the cheapest hotels I’ve ever stayed in. Constant construction at the pool - loud saws, jackhammering and constant smell of gasoline - can sort of spoil a relaxing vibe. Service was great and on-site pool food pretty good. For the value, I’d just stay at the Ritz or somewhere with actual luxury.

Daniel, 3 yön matka, 21. kesäk. 2021

Aitoja Hotels.com-asiakkaiden arvosteluja

The beach was gorgeous! You are able to walk down to Pass-e-Grill.

4 yön matka, 14. kesäk. 2021

Aitoja Expedia-asiakkaiden arvosteluja

Our Anniversary

Wonderful experience and excellent dinner at Maritana

Elizabeth, 1 yön matka, 13. kesäk. 2021

Aitoja Hotels.com-asiakkaiden arvosteluja