8/10 Very Good
Nov 29, 2024
Decent and comfortable stay in Manhattan
We enjoyed our 5 night stay at The James. Its in a very convenient area to both South Manhattan and the tourist areas on the north end. The staff were friendly and helpful whenever we interacted with them. The rooms were clean and the bed was very comfortable. The daily happy hour is a nice touch and we enjoyed it. The negatives would be that the carpet in our room, and im assuming the others, is in desperate need of replacement, as its filthy and stained. I think if they replaced it with tile it would make the room feel more modern and clean. We had a minor incidence with house keeping, they accidentally threw out a souvenir bag with a t-shirt inside. However the front desk was apologetic when we brought it to their attention. Overall this was a fine stay in Manhattan, but I think for the price there are improvements they could make.
Angela
Angela, 5-night trip
Verified Hotels.com guest review