Second time staying at this hotel. The location is good, just a short walking distance from Alexanderplatz. At the reception I was pointed to a first floor room, even though my wish had been upper floors. I asked if there was any availability in upper floors and got a room from 6th floor. The staff at the reception are really friendly. Also the housekeeping staff seems really friendly. It was quite hot in the room, but windows can be opened, so no problem there either.
Breakfast was ok, pretty average. I ate there only one morning, other times I picked up breakfast from different cafes.