Stay here only if this is the last hotel standing in Prague. This hotel claims to have air conditioning, but it is nonexistent. The rooms are like a steam room. When we contacted reception about the problem, we were told to open the window. The weather was 30 Celsius.
This is a big place, but there is no management on duty to sort out any problems. We checked in on Friday and we were told that on Monday we can talk to a manager.
Staff is extremely unprofessional and rude. You can sense that they don’t enjoy working there.
This hotel is located next to a graveyard. That is the view from your window. This hotel is in the right location, since it should be closed and taken down.
We were told that the manager will contact us, but it never happened. Clearly this place needs to be closed down, since there is no customer service. Just imagine if there is an emergency and nobody in charge.
We had booked 3 nights and left after 1 night. What a dump.
Do yourself a favor and skip this place!