The check in process was not clear and extremely difficult. They weren't clear as to where and how I should pick up the key, thus leaving me outside for a total of 3 hours before I was able to check in. The apartment itself was situated in a loud street in Palermo, while it was back facing and not street facing, in the back is a cultural center. On Sundays there are community nights and the noise doesn't go down until 2am if not later. In the daytime, there is a children's school, and hence more noise throughout the day. The apartment itself smelled of mold, and my allergies flared up even more. The apartment itself is as pictured in the photos, it gets a lot of light in the daytime since there are windows on both sides of the flat.