4/10 Kohtalainen
11. maaliskuuta 2025
Unhappy Stay
Booked a One Bedroom Apartment and when I arrived was told I was upgraded to a One Bedroom Executive Apartment which is great right. Turns out it was not, as I walked into the room it had a very strong odour which was clearly obvious to the team there as all the windows were open and the air-conditioning was blasted to 19 degrees. I went down to complain as I would not have been able to stay in the room and unfortunately they had little to offer me. My only option was to down grade to a Studio Accessible Apartment. The reception team where fantastic with what they offered me but one thing was not offered was any type of reimbursement. Although I was not happy with that, I needed the other room because the odour was less impacted there. Also, as you exit the lift there is a strong wet smell in the hallways. Finally, my Studio Accessible Apartment the peephole could not be used as the cover was hindered by a safety plan that was fixed too close to the peephole. All in all, I would not stay here again no matter the price.
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