The hotel was lovely, the people at check-in were amazing. So friendly and welcoming. The room was unfortunately very hot, it did cool with AC but not really enough, especially the bathroom. Also, and I realise this is very specific, but at night the room wasn’t dark. There are many lights, little ones near the electrical sockets and a bright flashing light behind the television. I would have raised this at checkout but the reception team in the morning were not logged on or ready to process my departure. A significant contrast to the reception team the afternoon before. Lots of good points at this hotel, but for the price, a few points that disappointed us and let it down.