ZEN Home at Icon Plaza BGC

I enjoyed our stay. I like that the air conditioning works well. Just that I was dissapointed that my 2 nights stay didn’t get points on Hotel,com. The place was nice and clean, otherwise. Just a bit expensive.

Clean and well maintained apartment . Good location walking distance to Fort and Bonifacio High Street . The person in charge was very kind and provided top service ... including storing luggage , helping us find a taxi etc . Well done !

Staff was warm and very helpful, place is good and clean. Good location.

We arrived early and owner let us in. There was a water keak in the water heater and owner fixed it same day. We had to check out at 3 am friday am and owner returned security deposit the night before. Great owner.

The unit was a bit run down and could use a good bit of cleaning. There were bugs all over the unit.

The ZEN Home Icon Plaza Is a good location, but the room is very simple. Only one Toilet paper for 5 night, now-body clean the room and change the bad towel. I booking two night longer, but we have to change the room in a little room and we are 3 people and have only 2 single bed, two bad towel and the floor was thirty. I think they don't know, how to clean a room. Im also very disappointed from Hotel.com thy ask me if I wont stay longer in the room where I booking before, but after my booking, they change the room in a litle room for two People and thy know, we are 3 people. Very very bad, i'm really very disappointed!!!

It is good location and price at this area. The facilities are so simple at room.

The stay was excellent, the only thing that was wrong there were no coffee or tea in the room, or a restaurant I thought we were staying in a hotel but it was just an apartment block, maybe that should be stated at the time of booking.

drain hole was in the room that makes smell came out of the pipe and it was sooo gross all the time i get into the room. Nonetheless I requested 3rd time for hair drier, i wasn't given.

Check in procedures were a bit inconvenient. There were no instructions when reserving, and I got the runaround when we called the number listed. Had to call four times before we were finally told what to do. The room itself is sparsely furnished. The bathroom only had one roll of toilet paper. No hair dryer or iron. There were gnats flying around the entire time we stayed. Definitely not going back.