4/10 Kohtalainen
23. kesäkuuta 2017
Nice hotel as a building,very unprofessional staff
Hotel as a building is okay, but staff is something that I have never met before. They made lots of mistakes with us but instead of apologising they tried to make it sound like it was all our fault. Even the hotel manager was more interested to get money from us than correct their mistakes. Happy customers should be more important than couple of dollars but all they want is your money. They smile and smile but they are desperate to get your money. Don't accept their tuk tuk drivers, they are overpriced and don't even take you where you want to go. Our driver didn't wait for us in the end of the day even if we paid for whole day. Hotel staff didn't apologise but they had their endless excuses and of course this seemed to be our fault too. We still had to pay of course.
Breakfast was okay but there are lots of little bugs in the breakfast room and all around food. Rooms are okay and pool is nice but there are plenty of hotels in Siem Reap. I wouldn't recommend this hotel because of the staff and I would definitely go somewhere else.
Jetta
Jetta, 4 yön matka
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