This hotel was very disappointing. Upon arrival the hotel did not reflect the photographs or the description advertised on the website. The 'sea view' could be glimpsed by stretching on ones tip toes to view over a roof, the pool was tiny and dirty and the 'beach' was a man made area with unsafe 'decking'. The rooms were average, if you're above the kitchen then don't expect to sleep as noisy fans run all night. I spoke with the manager after night 1 who agreed to move me 'immediately', upon returning to the hotel 4 hours later after a trip out my room was still not ready. I called 4 times to remind them to clean the room. An hour and a half later i moved in to find the bed had not been changed. The cleaning service at this hotel is incredibly poor.
On the first day breakfast was very poor with the only Western option being fruit (with flies) or an egg station. The manager of the restaurant asked how our breakfast was and we shared our thoughts. He asked us what we'd like the following day and ensured we had options. He went out of his way each day to ensure we had an enjoyable breakfast- this was the only redeeming part of our stay!!!
I was very excited about this trip as I was meeting my family (I live overseas), they'd brought my home comforts such as chocolate. I stored these items in the fridge during my stay. On the final day I was incredibly disappointed to find some of these items had been taken. When this was raised with the cleaning staff they found it funny!