4/10 Kohtalainen
2.7.2025
Unfriendly
My husband and I had not been to Biloxi in 20 years. The staff, with the exception of Eric and a few others, do not seem to care if we had a nice visit or not. The casino was the worst. The dealers at the table did not make conversation. We thought maybe it was just us so we went to the Golden Nugget. Totally different experience. We had to call for towels at the pool since there was no attendant. She came and put towels outside the door and left. No guest services and no customer service. No information in the room to tell us about player card, how to make appointment with the spa, cost of amenities, or hours things we open. We will NOT be back.
Robin
Robin, 4 yön matka
Tarkistettu Hotels.com-asiakasarvostelu