Overall, we enjoyed our stay, but it's important to know what to expect, as the property wasn’t what I had anticipated from the photos alone.
The property was difficult to find, but a local helped us. Look for building 297 with an intercom to be buzzed in. It’s on the 4th floor, accessible by a small lift, but not wheelchair-friendly, with some steps throughout. The team managing the property is small, so there’s no 24/7 reception. You'll need to inform them of your arrival time for check-in.
The layout is peculiar, with about six rooms on one floor, and the front desk doubles as the kitchen area. My mum and I had separate rooms, but she got stuck in her bathroom on the first night due to a faulty sliding door. Since the manager wasn’t available, I had to follow his instructions over the phone to find a spare key, which was unbelievably stressful.
The location is a major advantage, being just 10 minutes from the Vatican and close to bus stops. We paid for breakfast and, though limited, it was very good with deli meats, pastries, and excellent coffee made by the staff.
However, my room, located behind reception, was noisy and had signs of water damage, a damp smell, and dusty curtains. Despite this, the room was visibly clean, with a useful mini fridge.
The property was affordable, but management was extremely disorganised. Whilst the staff worked hard, I was disappointed by several aspects. I’m unlikely to stay here again or recommend it.