citizenM London Bankside

I haven’t been to a hotel quite like it! It was so modern and fresh I honestly was so surprised as soon as i walked in. The check in was amazingly quick and even though I done it myself on a screen the staff was there to help out if needed and didn’t make me feel as if they didn’t want to help. The room was so nice and the iPad was genius it even said my name and the TV said my name I was pleasantly surprised I am definitely going to stay again in the near future.

My second visit to CitizenM Bankside. The staff are incredibly friendly & welcoming and the rooms are immaculately clean. My stay was post COVID-19 lockdown. All necessary health and safety steps were in place. As a female traveling alone, I feel extremely safe here and able to enjoy the beautiful lobby area for work, coffee or an evening drink. The bedrooms are high tech & minimalist in contrast to the relaxing, funky decor of the lobby. Close to many of London’s biggest attractions and a short walk along the Thames to many others.

Amazing stay, great hotel with amazing staff. The bed was so comfy we didn’t want to leave. Great location, 5 minutes to Borough Market and 5 minutes to Southbank, loved our stay here and will come back again

All round fantastic lication hotel and service

A rushed trip to london and a last minute booking. Location was good, staff very helpful.the only negative was the room was probably not big enough for 2 people. Would be ok for over night. All in all a very good place to stay

I was impressed with the hotel and the modern control of room features, but bemused that there were no tea/coffee making facilities in the room. Sadly that lets it down in my opinion as I had to walk out to get our early morning hot drinks.

Loved the stay , breakfast and lobby area for reading, eating and nightcap. Would highly recommend.

Check in was fast and efficient. The hotel was clean and kept clean and tidy at all times.The room was compact but had everything required. The only negative is it had no privacy as shower and toilets were only separated by a thin curtain. Also the bed could only be entered and exited from one side.This meant if you needed to get up at any time you would have to climb across your partner. However the bed was comfy and quiet considering close to London bridge. There was a Sainsbury's across the road and plenty of places to get breakfast nearby.Also borough market is close and food available and great atmosphere. There is a great pub called t he George near as well near to London bridge beside Subway sandwich place. The Tate modern is 5 minutes walk to the left as you come out of the hotel.you can walk to most places but the buses and tube are handy also.Anyways enjoy this clean and comfy hotel and the staff who are welcoming knowledgeable and efficient.

JUST the thing for a weekend in the city. Huge bed, great shared spaces, friendly staff, super convenient location and pretty superb value for money considering...y'know...London.

This hotel did not meet my expectations of a 4-star hotel. The room was very small though well equipped and modern. There was moulded plastic everywhere, including the whole 'bathroom' which was just one huge piece of plastic. The bed occupied three walls of the room, so one person had to climb over the other to get out! One of the biggest disappointments was no tea/coffee making facilities in the room. We were on the 3rd floor, so we would have had to make a trip to the bar on the ground floor for a cup of tea - not what you want to do after you have just woken up. For cleanliness and location I cannot fault it. Would I stay there again?... very unlikely, and especially not at that price. A room at the Premier Inn down the road would have been cheaper and more luxurious.