Family of 4, stayed in quad room (no 5).
Booked as had an early Eurostar from St Pancreas. Had to wait for several minutes for someone to answer door. Very dated and badly worn carpets, furniture and decor. Awkward staircase to get up with luggage. Bannister loose. Room very small, literally couldn’t turn round in shower/wc room. Smelt strongly of cannabis. Floorboards rotten under carpet as can feel broken areas under foot. Toilet was loose, not fitted to floor properly. Heard noise all night long, doors banging, ring doorbell going, guests being overly loud. If it wasn’t late and fact we was leaving at 4am I would have moved hotel. No one was present when I left in morning to complain to.